The Managed Long-Term Care (MLTC) performance data is a semi-annual evaluation of New York state-certified MLTC plans. Rates are calculated for each performance measure by plan, and describe their population or assess their quality of care. Plans are evaluated on the quality of care they provide and on enrollees’ satisfaction.

The Managed Long-Term Care (MLTC) consumer guide data provides information about the quality of care offered by the different plans and people’s opinions about the care and the services the plans provide. This information will help consumers choose a managed long-term care plan that meets their health care needs. The Managed Long-Term Care Regional Consumer Guide dataset contains each plan’s current ratings, the regions of the state they serve, customer service telephone number, and website.

This chart shows the rates for activities of daily living (ADL) measures by Managed Long-Term Care (MLTC) plan for the most recent January through June evaluation period, based on UAS-NY data. Higher rate represents greater independence. This chart also includes statewide rates. Refer to the Overview document under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on the activities of daily living measures.

This chart shows the rates for risk-adjusted percentage of members who remained stable or demonstrated improvement in ADL function by Managed Long-Term Care (MLTC) plan from the most recent January through June evaluation period, based on UAS-NY data. This chart also includes the statewide rate. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on this measure.

This chart shows the rates for risk-adjusted percentage of members who remained stable or demonstrated improvement in cognition by Managed Long-Term Care (MLTC) plan from the most recent January through June evaluation period, based on UAS-NY data. This chart also includes the statewide rate. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on this measure.

This chart shows the rates of members who reported no anxious feelings or no depressive feelings by Managed Long-Term Care (MLTC) plan for the most recent January through June enrollment period, based on UAS-NY data. This chart also includes statewide rates. For measures with the same statewide rates, only one of the rates will be displayed. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on these measures.

This chart shows the rates for flu vaccination, dental exam, eye exam, and hearing exam by Managed Long-Term Care (MLTC) plan for the most recent January through June evaluation period, based on UAS-NY data. This chart also includes statewide rates. For measures with the same statewide rates, only one of the rates will be displayed. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on these quality measures.

This chart shows the rates for risk-adjusted percentage of members who rated their Managed Long-Term Care (MLTC) plan as good or excellent, based on the most recent Biennial Member Satisfaction Survey. This chart also includes the statewide rate. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on this measure.

This chart shows the rates for risk-adjusted percentage of members who did not experience falls that resulted in major or minor injury and members who did not have an emergency room visit by Managed Long-Term Care (MLTC) plan for the most recent January through June evaluation period, based on UAS-NY data. This chart also includes statewide rates. For measures with the same statewide rates, only one of the rates will be displayed. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on these quality measures.

This chart compares the mean Nursing Facility Level of Care (NFLOC) scores by Managed Long-Term Care (MLTC) plan from the most recent January through June evaluation period to the previous January through June evaluation period, based on UAS-NY data. Plans that changed names between evaluation periods may not display adjacent columns. The NFLOC scoring index is a composite measure of overall functioning that includes ADL functional status, continence, cognition, and behavior. Zero represents the highest level of functioning. This chart also includes statewide rates. For measures with the same statewide rates, only one of the rates will be displayed. Refer to the Overview document in the Attachment section under the "About" tab for information on the data sources, time frames and limitations of this dataset. The "About" tab contains additional details concerning this dataset.

This chart shows the risk-adjusted percentage of members who reported that within the last six months the home health aide/personal care aide/personal assistant, care manager/case manager, regular visiting nurse/registered nurse, or covering/on-call nurse services were usually or always on time by Managed Long-Term Care (MLTC) plan, based on the most recent Biennial Member Satisfaction Survey. This chart also includes the statewide rate. Refer to the Overview document in the Attachment section under the "About" tab for more information on the data sources, time frames, and limitations of this dataset. Refer to the Measure Descriptions document under the "About" tab for more details on this measure.